Ascension Borgess Hospital is a medical facility located in Kalamazoo, MI. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.
67
%
Patient Experience Rating
3% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodology
Hospital Quality Awards
America's 100 Best Hospitals Award™ (2024)
Top 2% in the nation for consistently delivering clinical quality year over year
America's 250 Best Hospitals Award™ (2024, 2023, 2022)
Top 5% in the nation for consistently delivering clinical quality
Patient Safety Excellence Award™ (2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Cardiac Care Award™ (2024, 2023, 2022)
Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery
America’s 100 Best Hospitals for Joint Replacement Award™ (2024, 2023)
Superior clinical outcomes in knee and hip replacement
America’s 100 Best Hospitals for Pulmonary Care Award™ (2024, 2023, 2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
America’s 100 Best Hospitals for Stroke Care Award™ (2024, 2023, 2022)
Superior clinical outcomes in the care and treatment of stroke
Cranial Neurosurgery Excellence Award™ (2024, 2023)
Superior clinical outcomes in cranial neurosurgery
Neurosciences Excellence Award™ (2024, 2023, 2022)
Superior clinical outcomes in stroke care and cranial neurosurgery
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Critical Care Excellence Award™ (2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Cardiac Surgery Excellence Award™ (2022)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
Joint Replacement Excellence Award™ (2022)
Superior clinical outcomes in knee and hip replacement
Safety Ratings
How well a hospital safeguards patients from potential complications
No events relating to foreign objects left in body during a surgery or procedure
1 rating was worse than expected
- Accidental cut, puncture, perforation or hemorrhage during medical care
1 rating was better than expected
- Deep blood clots in the lungs or legs following surgery
11 ratings were as expected
- Death in procedures where mortality is usually very low
- Pressure sores or bed sores acquired in the hospital
- Death following a serious complication after surgery
- Collapsed lung due to a procedure or surgery in or around the chest
- Catheter-related bloodstream infections acquired at the hospital
- In-Hospital Fall Associated Fracture Rate
- Excessive bruising or bleeding as a consequence of a procedure or surgery
- Acute kidney dysfunction following surgery
- Respiratory failure following surgery
- Bloodstream infection following surgery
- Breakdown of abdominal incision site
Learn more about patient safety ratings
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Cardiac
Complication Based Ratings
Procedure/ConditionIn Hospital
Defibrillator Procedures
In Hospital
As Expected
Pacemaker Procedures
In Hospital
As Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Better than Expected
Mortality within 30 days
Better than Expected
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Heart Attack
Mortality In-Hospital
Better than Expected
Mortality within 30 days
Better than Expected
Heart Failure
Mortality In-Hospital
Better than Expected
Mortality within 30 days
Better than Expected
Valve Surgery
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Specialty Excellence Awards
America’s 100 Best Hospitals for Cardiac Care Award™
2024, 2023, 2022
Cardiac Surgery Excellence Award™
2022
Critical Care
Complication Based Ratings
Procedure/ConditionIn Hospital
Diabetic Emergencies
In Hospital
Better than Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Better than Expected
Mortality within 30 days
Better than Expected
Respiratory Failure
Mortality In-Hospital
Better than Expected
Mortality within 30 days
Better than Expected
Sepsis
Mortality In-Hospital
Better than Expected
Mortality within 30 days
Better than Expected
Specialty Excellence Awards
Critical Care Excellence Award™
2023
Gastrointestinal
Complication Based Ratings
Procedure/ConditionIn Hospital
Gallbladder Removal Surgery
In Hospital
Worse than Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Bowel Obstruction
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Colorectal Surgeries
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Gastrointestinal Bleed
Mortality In-Hospital
Better than Expected
Mortality within 30 days
Better than Expected
Pancreatitis
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Upper Gastrointestinal Surgery
Mortality In-Hospital
Better than Expected
Mortality within 30 days
As Expected
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2023
Neurosciences
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Better than Expected
Mortality within 30 days
Better than Expected
Stroke
Mortality In-Hospital
Better than Expected
Mortality within 30 days
Better than Expected
Specialty Excellence Awards
America’s 100 Best Hospitals for Stroke Care Award™
2024, 2023, 2022
Cranial Neurosurgery Excellence Award™
2024, 2023
Neurosciences Excellence Award™
2024, 2023, 2022
Orthopedic
Complication Based Ratings
Procedure/ConditionIn Hospital
Hip Fracture Treatment
In Hospital
As Expected
Hip Replacement
In Hospital
As Expected
Total Knee Replacement
In Hospital
Better than Expected
Specialty Excellence Awards
America’s 100 Best Hospitals for Joint Replacement Award™
2024, 2023
Joint Replacement Excellence Award™
2022
Outpatient Joint Replacement
Complication Based Ratings
Procedure/ConditionIn Hospital
Outpatient Total Hip Replacement
In Hospital
Better than Expected
Outpatient Total Knee Replacement
In Hospital
As Expected
Outpatient Orthopedic Surgery
Complication Based Ratings
Procedure/ConditionIn Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
As Expected
Outpatient Rotator Cuff Repair
In Hospital
As Expected
Pulmonary
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Pneumonia
Mortality In-Hospital
Better than Expected
Mortality within 30 days
Better than Expected
Specialty Excellence Awards
America’s 100 Best Hospitals for Pulmonary Care Award™
2024, 2023, 2022
Spine Surgery
Complication Based Ratings
Procedure/ConditionIn Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
As Expected
Spinal Fusion
In Hospital
As Expected
Vascular
Complication Based Ratings
Procedure/ConditionIn Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
As Expected
Carotid Procedures
In Hospital
As Expected
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experience64
%
Patients who gave a rating of9or10
1% lower than the national average
67
%
Would definitely recommend
3% higher than the national average
Ascension Borgess Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Ascension Borgess Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Truly concern for overall health and moves quickly to try to get a definitive diagnosis.
Randal Eshuis Apr 17 2024
Review for Dr. Rockwell
Dr explained the treatment-medication in a very easy manner for patient (me) to understand & follow through with his instructions. Dr. Frachone has intuitive ability to make one feel comfortable divulging concerns & that he will do his very best to help patient thru med-treatment etc. I am so glad...
Janet C. Varga Apr 17 2024
Review for Dr. Farchone
Dr. Farchone is compassionate and very knowledgeable! He has time to answer questions and you do not feel rushed!
Apr 17 2024
Review for Dr. Farchone
Always on time, flexible with getting me right in and personable.
Apr 16 2024
Review for Dr. Terrell
Needed information on hip surgery
Apr 16 2024
Review for Dr. Aschmetat
Location
Ascension Borgess Hospital
Frequently Asked Questions
Where is Ascension Borgess Hospital located?
Ascension Borgess Hospital is located at 1521 Gull Rd, Kalamazoo, MI 49048. Find other locations and directions on Healthgrades.
Has Ascension Borgess Hospital won any recent awards from Healthgrades?
Yes, Ascension Borgess Hospital has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and 10 more in the past two years.
Is Ascension Borgess Hospital highly rated with patients?
64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Ascension Borgess Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Ascension Borgess Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Ascension Borgess Hospital profile..
How does Ascension Borgess Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
